Privacy policy

Last updated: 【EFFECTIVE DATE】

Before launch: this is a template, not legal advice. Replace all placeholders and have it reviewed for the markets you sell into (CCPA/CPRA in California, GDPR in the EU/UK, etc.).

1. Who we are

【LEGAL ENTITY NAME】, 【BUSINESS ADDRESS】, is the data controller for information collected through 【STORE DOMAIN】. Contact: 【SUPPORT EMAIL】.

2. What we collect

Contact and shipping details: name, email, postal address, phone number.
Order details: products purchased, quantities, prices, order reference.
Technical data: IP address, browser type, device information, cookies and similar identifiers.
Payment data: we do not collect or store full card numbers. Payments are handled by our payment provider (【PAYMENT PROVIDER NAME】), which acts under its own privacy policy.

3. Why we use it

To process and deliver orders, handle returns and support requests, prevent fraud, comply with tax and accounting obligations, and — where you have consented — send marketing messages. Legal bases include contract performance, legal obligation, legitimate interests and consent.

4. Who we share it with

We share only what is necessary with: payment and fraud-screening providers, shipping carriers and customs brokers, and service providers that host the store or send transactional emails. We do not sell personal information. A current list of processors is available at 【SUBPROCESSOR LIST OR EMAIL】.

5. Payments and settlement

Card and wallet payments are processed by 【PAYMENT PROVIDER NAME】. Funds are settled to our multi-currency business account at 【SETTLEMENT PROVIDER】 and repatriated in accordance with applicable foreign-exchange rules. Your bank statement may show the payment provider's name rather than ours.

6. Retention

Order and tax records are kept for 【N】 years as required by law. Support correspondence is kept for 【N】 months. Marketing consent records are kept until you withdraw consent.

7. Your rights

Depending on where you live, you may request access, correction, deletion, portability or restriction of your data, and you may object to certain processing or opt out of targeted advertising. To exercise these rights, email 【SUPPORT EMAIL】. California residents may also designate an authorized agent and will not be discriminated against for exercising their rights. EU/UK residents may complain to their local supervisory authority.

8. Cookies

We use essential cookies for cart and checkout functionality, and — with consent — analytics cookies. You can manage preferences through your browser settings. Cookie details: 【COOKIE TABLE OR LINK】.

9. Security and children

We use HTTPS and access controls to protect data. Our catalog is age-restricted to adults aged 18 or over and is not directed at minors; we do not knowingly collect data from anyone under 【AGE】.

10. Changes

We may update this policy. Material changes will be posted on this page with a new effective date. Questions: 【SUPPORT EMAIL】.